Info About EVA Air Hanoi Office
Address: Unit15.02, 15th Floor, CornerStone Building, 16 Phan Chu Trinh Street, Hoan kiem District, Hanoi, Vietnam
Telephone: +84-28-71002233
Reservation Fax No. : +84-24-39361610
Hours: Monday ~ Friday: 08:00 – 17:00(Closed on Weekends and National Holidays)
Reach EVA Air Hanoi Airport With Map Location
Airport Name: Noi Bai International Airport (HAN)
Airport Address: Phú Minh, Soc Son, Hanoi, Vietnam
Airport Number: +841900636535
EVA Air Head Office
Address: No. 376號, Section 1, Xinnan Rd, Luzhu District, Taoyuan City, Taiwan 338
Phone: +886 3 351 5151
Official Website: evaair.com
List Of All The EVA Air Aircraft
- Airbus A321-200
- Airbus A321neo
- Airbus A330-300
- Airbus A350-1000
- Boeing 777-300ER
- Boeing 787-9
- Boeing 787-10
See All EVA Air Office
EVA Air Office in Hanoi Handles Following Queries
| Airport Lounges | Economy Class | Flight Ticket Cancellation |
| Visa Services | Duty-Free Allowance | Baggage Allowance, Online Check-in |
| Ok to Board | Airport Transfers | Meet and Greet |
| Immigration Services | In-Flight Meals | Airport Facilities |
| Flight/Visa Info | Airport Lounges | Missing Luggage |
| Miles | Flight Ticket Booking | Flight Wifi |
| Business Class | In-Flight Entertainment | Visa on Arrival |
| Airport Wifi | Valet Parking | Delayed Flights |
FAQs
To contact EVA Air customer service, you should visit their official website and navigate to the “Customer Services” section. There, you can select your country/region to find the local reservation/ticketing hotline number and their office email address for general inquiries. For New York, the hotline is +1-800-695-1188 (available 24 hours).
Yes, EVA Air is widely considered an excellent airline. It consistently receives high praise for its customer service, comfortable cabins, and quality catering, even in Economy Class. Travelers often highlight the attentive cabin crew and good in-flight product. The international quality rating organization SKYTRAX has officially rated EVA as a 5-Star Airline.
EVA Air, Taiwan’s second-largest airline, is primarily headquartered in the Luzhu District of Taoyuan City. This strategic location is intentionally close to its main operational hub, the Taiwan Taoyuan International Airport (TPE), facilitating streamlined operations and management for the airline.
EVA Air provides a baggage allowance that varies by fare class. For instance, Royal/Premium Laurel and Business Class allow two pieces, each up to 32kg (70lbs). Premium Economy permits two pieces at 23kg (50lbs) max each. Economy allows one or two pieces (23kg/50lbs each), varying by fare type.
EVA Air is largely privately owned, and its ultimate parent company is the Evergreen Group, a massive Taiwanese conglomerate founded by Dr. Chang Yung-Fa. Major shareholders in the publicly traded airline include the Evergreen Marine Corporation and Evergreen International Corporation, which are both part of the Evergreen Group.
EVA Air does not widely advertise a customer service text message (SMS) line. However, EVA Air introduced an AI chatbot (in Chinese and English)that can answer over 500 FAQs. They also offer a live chat option in Traditional Chinese and plan to expand this service to other languages.