Key Details About the Headquarters of Japan Airlines
| Headquarters Address | 2-4-11 Higashi-Shinagawa, Shinagawa-Ku, Tokyo, 140-8637 |
| Founded | 1 August 1951 (as Japan Air Lines) |
| Parent Company | JAL Group |
| Headquarters | Shinagawa, Tokyo, Japan |
| Hubs | Tokyo-HanedaTokyo-Narita |
| Secondary Hubs | Osaka-ItamiOsaka-Kansai |
| Focus Cities | FukuokaNagoya-CentrairNahaSapporo-Chitose |
| Alliance | Oneworld |
| Frequent Flyer Program | JAL Mileage BankJAL Global Club |
| Subsidiaries | JAL CargoJ-AirJapan Air Commuter (60%)Japan Transocean Air (72.8%)Jetstar Japan (46.7%)Hokkaido Air System (57.3%)Ryukyu Air Commuter (74.5%)Spring Japan (70%)Zipair Tokyo |
| Fleet Size | 146 (mainline) |
| Destinations | 91 |
| Key People Associated with Japan Airlines | Yuji Akasaka (Chairman & Representative Director)Mitsuko Tottori (President & CEO) |
| Official Website | https://www.jal.co.jp/ar/en/ |
Essential Information and Insights Into Japan Airlines Corporate Offices
| Headquarters Address | 2-4-11 Higashi-Shinagawa, Shinagawa-Ku, Tokyo, 140-8637 |
| Phone Number | 0570-025-121 (toll)/ 03-6733-3062 (toll)24 Hour Flight Information Service- 0120-747-222 (toll-free)From mobile phone:03-5796-9345 (toll)Inquiries about services for passengers with disabilities- 0120-747-707 (toll free)Business hours: 9:00 AM – 5:00 PM, dailyFrom a mobile phone: 03-5460-3783 (toll) |
| Fax Number | 0120-747-606 (toll-free) |
| jal_priority/at/ask.jal.co.jp | |
| Official Website | https://www.jal.co.jp/ar/en/ |
| Operation Hours | 24/7 |
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FAQs
Japan Airlines is headquartered in Shinagawa, Tokyo, Japan.
Japan Airlines (JAL), Japan’s flag carrier, is based in Shinagawa, Tokyo. Its main hubs are Narita and Haneda airports, with secondary hubs in Osaka’s Kansai and Itami airports. The JAL Group includes J-Air, Japan Air Commuter, Japan Transocean Air, Hokkaido Air System, and Ryukyu Air Commuter for domestic services, alongside JAL Cargo for freight and mail transport.
Japan Airlines allows checked baggage based on travel class. Economy and Premium Economy passengers can check two bags, each up to 23kg. Business and First Class travelers can check three bags, each up to 32kg. These allowances ensure ample luggage space, making travel more convenient for passengers across all classes.
All passengers on JAL international flights receive inflight meals. However, if you prefer specific meal options, reservations must be made in advance before the deadline to ensure availability. Plan to enjoy your preferred meal during the flight.
SKYTRAX has awarded JAL a 5-Star Airline certification for its exceptional products and services. This rigorous evaluation covers various aspects, including ground staff, seat quality, and inflight cuisine, helping passengers recognize top-tier airlines worldwide for their outstanding travel experience.
You can contact Japan Airlines by calling their customer service at +1-800-525-3663 (U.S.) or visiting their website for region-specific numbers. You can also reach them via email or social media. For reservations, flight changes, or general inquiries, check their official website: www.jal.co.jp.